Thank you for visiting and shopping at MooseMerch. Following are the terms and conditions that constitute our Shipping Policy
Shipment processing time:
Orders are processed within seven business days of purchase. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Our team will contact you and let you know if this is the case. Please allow additional days in transit for delivery.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
MooseMerch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Customs, Duties, and Taxes:
MooseMerch ) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you have another questions please contact firstname.lastname@example.org